Frequently Asked Questions

Yes! We offer convenient on-site repair services across all major areas of Karachi including DHA, Clifton, Gulshan, PECHS, Korangi, and North Karachi. If specialized workshop equipment is required, we transport your appliance safely at no extra charge.

Yes. Electronics Care Center holds authorization LC.5219/AU9647 and is an authorized service facility for multiple major appliance brands. Our technicians are factory-trained and brand-certified.

We operate Monday through Saturday, from 9:00 AM to 6:00 PM. You can call, WhatsApp, or submit an online form 24/7 and we will confirm your booking during business hours.

For most areas of Karachi, we can dispatch a technician within 2–4 hours of your booking confirmation. Same-day service is available for urgent cases.

Yes, always. As an authorized service center, we source all replacement parts directly from authorized brand distributors. We never use counterfeit or sub-standard components.

Yes. All our repairs come with a service warranty covering both parts and labor. The specific duration depends on the nature of the repair and the parts replaced — your technician will provide full details after your service.

If the same issue recurs within the warranty period, we will re-visit and resolve it free of charge. Customer satisfaction is our top priority.

In Karachi's dusty and humid climate, we recommend a full AC service at least twice a year — once before summer begins and once mid-season. Annual maintenance significantly extends your AC's lifespan and efficiency.

Yes. We provide gas (refrigerant) refilling for all major AC brands including Gree, Acson, Samsung, Kenwood, Hitachi, Mitsubishi, Sharp, Daikin, Haier, LG, and more. We always check for and seal leaks before refilling.

Yes, our technicians are trained in electronic board-level diagnostics and repair for inverter ACs. This is a common and cost-effective repair that saves you from buying an entire new unit.

Our technician performs a diagnostic assessment and provides a detailed written estimate before any work begins. There are no hidden fees or surprise charges. You pay only what was agreed upon.

There is a nominal call-out fee for the visit and diagnosis. This fee is waived if you proceed with the repair. We will always be upfront about all charges before work begins.

We accept cash and verified bank transfers. Payment is due upon successful completion of the repair.